Terms of Use

01About BRAND BOA

These Terms of Use cover the use of brandboa.com and, where incorporated into your order, the services provided by BRAND BOA.

“We”, “us” and “our” mean BRI BOA Ltd. “You” means the visitor or customer. A business customer acts for trade or professional purposes; a consumer is an individual acting wholly or mainly outside their trade, business, craft or profession.

02How these terms apply

Please read these terms before using the website or ordering services. Website use is subject to the applicable website provisions below. Sending an enquiry does not, by itself, create a paid service contract.

Service terms must be made available before your order is accepted. For a confirmed project, the agreed project-specific written terms take priority over these general terms where they conflict, subject to mandatory law.

If you order on behalf of an organisation, you confirm that you have authority to do so. Our Privacy Policy explains our handling of personal information; agreement to service terms is not consent to optional marketing or tracking.

03Services & agreed scope

Our services may include quantity take-offs, cost estimating, material schedules, marked-up drawings, trade-specific measurements, BOQs, bid-preparation support and related document services.

Your quotation or service agreement identifies the project, scope, price, deliverables, measurement units, file formats and delivery arrangements. Work outside that scope requires agreement before it is undertaken or charged.

We perform contracted services with reasonable care and skill. A quantity-only take-off does not include material, labour or equipment pricing unless expressly agreed.

04Quotations & placing an order

Our quotation is based on the information available when prepared. Unless a different validity period is stated, it remains valid for 30 calendar days.

A service contract is formed when you accept the quotation in writing, we confirm acceptance of your order and any required advance payment has been received, unless the quotation specifies a different agreed process.

We may decline a project before accepting it if the scope, information or requested timetable is unsuitable. If we do not accept an order, advance payments for that order will be returned.

05Information you must provide

• Complete, legible drawings and the latest revisions, specifications, schedules and addenda.
• The correct project location, required trades, measurement system and output format.
• Relevant tender instructions, scope boundaries and deadlines.
• Timely answers to clarification requests and notice of design changes.

You must have the right to share submitted documents and permit their use for the agreed service. Please remove unnecessary personal information and do not submit unlawful material or malicious files.

Incomplete or inaccurate information can affect the estimate and programme. We will raise material discrepancies identified during our agreed work. Your responsibilities do not remove our obligation to exercise reasonable care and skill.

06Understanding your estimate

Our measurements and estimates reflect the supplied documents, agreed scope and information available at the time of preparation. They must be read together with their assumptions, exclusions and qualifications.

• Costs can vary by supplier, contractor, location, tax treatment and market conditions.
• Rates for labour, materials, equipment, freight and currency conversion may change.
• Waste, laps, overlaps, allowances and provisional items are included only to the extent identified in the deliverable.
• Concealed conditions and work not shown or communicated cannot be reliably measured from drawings alone.

07Professional boundaries & verification

Unless separately agreed and provided by appropriately qualified professionals, our services do not include site inspections, physical surveys, architectural design, structural engineering, code certification, legal advice or site-safety management.

Review quantities, rates, assumptions and exclusions before submitting a bid, placing orders or committing to construction. Confirm current supplier and subcontractor prices, site conditions and statutory requirements with the responsible parties.

Any sample contract or construction document should be reviewed by a suitably qualified legal adviser for the project and jurisdiction before use. Your review obligations do not excuse errors caused by our failure to exercise reasonable care and skill.

08Clarifications, changes & revisions

Where information is unclear, we may seek clarification, identify an assumption or provisional allowance, exclude an unmeasurable item or pause the affected work. Significant assumptions and exclusions will be recorded.

Revised drawings, additional trades, design changes and alternative options may require extra work. We will explain the proposed fee and delivery effect and obtain agreement before undertaking chargeable changes.

Correcting our own confirmed error is different from revising an estimate because the scope or source information has changed.

09Delivery & deadlines

The expected delivery date and any binding deadline will be confirmed in the accepted quotation or order confirmation. Timing depends on receiving the complete documents, necessary clarifications, order acceptance and any agreed advance payment.

Please tell us about a tender deadline before ordering. General website turnaround examples do not replace the timetable agreed for your project.

If circumstances affect delivery, we will explain the cause and proposed next steps promptly. A material change to an agreed deadline requires discussion and does not remove any contractual or statutory remedy for delay.

10Fees, payment & taxes

The quotation sets out the fee, currency, deposit or advance payment, payment dates and applicable taxes or charges. Consumer prices will include taxes and compulsory charges, or explain how an amount will be calculated where it cannot reasonably be determined in advance.

Work may be scheduled after the agreed advance payment, and release of final deliverables may be conditional on payment where this was clearly agreed. We will not add work or fees without your agreement.

If an invoice is disputed, contact us promptly with details. For overdue undisputed amounts, we may give notice and a reasonable opportunity to pay before suspending affected work, subject to your legal rights.

Payment does not mean that you have accepted defective or incomplete work.

11Cancellation & refunds

You can request cancellation by emailing contact@briboa.com, identifying the order. The consumer provisions in the next section take priority where applicable.

For business orders, or cancellations outside a statutory cancellation right, any cancellation charge must reflect the agreed terms, work actually performed and reasonable non-recoverable commitments, taking account of costs saved. We will explain the calculation and refund any balance due.

An unsuccessful bid or a final construction cost different from a properly prepared estimate does not itself establish defective service. Where our work fails to meet the contract or applicable law, you retain the relevant remedies, including correction, repeat performance or an appropriate refund.

12Consumer cancellation rights

If you are a UK consumer entering an eligible distance or off-premises service contract, you normally have 14 days after the day the contract is entered into to cancel without giving a reason. We will supply the applicable cancellation information with your order. The period may be extended where required information has not been supplied.

To cancel, send a clear statement by email or post using our contact details. You may use the optional form below, but you do not have to.

When a statutory cancellation refund is due, we will make it within the legally required period, normally within 14 days of being informed of your cancellation, using the original payment method unless you expressly agree otherwise, without a refund fee.

Nothing in these terms removes mandatory consumer protections in the country where you live. Separate rules may apply to separately purchased digital content; where relevant, those will be explained before purchase.

13Errors & service complaints

Review your deliverables promptly and tell us about a suspected error, identifying the project, file, drawing or trade, item and supporting information. Prompt reporting helps us investigate and minimise disruption; it does not shorten your statutory rights.

We will investigate and correct confirmed errors attributable to us without an additional professional fee. Revised designs and newly supplied information may instead be treated as a scope change.

If you are dissatisfied, email contact@briboa.com with the concern and the outcome sought. We will review the matter and explain the proposed resolution. Where required, we will provide information about applicable alternative dispute-resolution arrangements.

14Website intellectual property

The website’s original text, graphics, branding, layouts and downloadable resources are owned by or licensed to BRAND BOA. Copyright and other intellectual-property rights apply.

You may view publicly available pages and share links without implying endorsement or affiliation. Unless permitted by law or a specific licence, you must not commercially reproduce, resell or republish our materials, remove ownership notices or use our branding without written permission.

15Using paid deliverables

After full payment, you receive a non-exclusive licence to use the agreed final deliverables for the named project and purpose, unless a written agreement provides otherwise.

You may share them with owners, contractors, subcontractors, consultants and suppliers as reasonably needed for that project. Permission to share does not automatically create a duty of care to every recipient; third-party reliance requires a separate written agreement, subject to applicable law.

We retain rights in our pre-existing templates, methods, libraries and know-how. Deliverables must not be resold, repackaged or used for unrelated projects without permission. Working files and internal calculations are included only if expressly listed as deliverables.

16Your documents & confidentiality

You retain your existing rights in drawings and other materials supplied to us. You give us permission to store, copy, review, mark up and share them with authorised personnel and providers only as needed for the agreed work, record keeping, legal obligations and handling related disputes.

We take reasonable steps to protect non-public project information and limit access to those who need it for these purposes. Confidentiality does not apply to information lawfully public, already known without restriction, independently developed or lawfully received from another source. Disclosure may also be required by law.

Discuss any enhanced security or non-disclosure requirements before submitting sensitive documents. Our Privacy Policy explains personal-data handling and retention.

17Articles, calculators & sample documents

Website guides, calculators, reviews, sample contracts and examples are general information. They may not reflect your project, location or current market conditions, and do not replace project-specific professional advice.

Check assumptions and seek appropriate advice before relying on an example or calculation. Published information may be updated or corrected. Statements specifically incorporated into an agreed service remain subject to that agreement and applicable law.

18Affiliate links & third-party purchases

Some links are affiliate links. If you make a qualifying purchase, BRAND BOA may receive a commission at no additional cost to you. An affiliate relationship does not guarantee product suitability for your project.

Unless expressly stated otherwise, purchases through external suppliers are contracts with those suppliers, governed by their own terms, delivery policies, warranties and privacy notices. Check current prices and suitability before purchasing.

We do not control external websites or supplier performance. This does not exclude responsibility for our own misleading statements or other liability that cannot lawfully be excluded.

19Acceptable website use

You must not use the website to commit fraud, infringe another person’s rights, send unlawful or abusive material, impersonate others or misrepresent an association with BRAND BOA.

You must not introduce malware, attempt unauthorised access, interfere with security or availability, harvest other users’ information or systematically extract protected content without permission or a lawful entitlement.

We may restrict access proportionately where reasonably necessary to protect users or systems or address a breach. Website access restrictions do not automatically cancel existing paid-service obligations.

20Website availability

We aim to maintain the website but do not promise uninterrupted or error-free access. Maintenance, security issues or operational changes may require parts of it to be updated or temporarily unavailable.

Use appropriate security protection on your devices. If the website is unavailable, you can contact us by email about active work. Website changes do not, by themselves, change an accepted service contract.

21Responsibility & liability

Consumers

We are responsible for foreseeable loss caused by our breach of contract or failure to exercise reasonable care and skill, subject to applicable law. The business-only exclusions and cap below do not apply to consumers. Statutory service-quality and remedy rights remain unaffected.

Business customers only

Subject to the protections above, any agreed project-specific provisions and applicable reasonableness requirements, we exclude liability for indirect or consequential loss and for loss of profit, revenue, business opportunity, goodwill or anticipated savings. Our total aggregate liability arising from a particular service order is limited to the fees paid to us for that order.

These business limitations apply only to the extent lawful and reasonable in the circumstances. Responsibility for inaccurate inputs, market changes or unreviewed assumptions depends on their actual contribution to the loss; these factors do not excuse our own negligence or breach.

22Delays, suspension & ending services

If an event genuinely beyond reasonable control affects performance, the affected party should notify the other promptly, explain its impact and take reasonable steps to reduce the delay. Such events do not excuse failures that reasonable precautions would have prevented.

We may suspend affected work for material breach, overdue undisputed payment, missing essential information or a genuine legal or security concern. Where appropriate, we will give notice and a reasonable opportunity to remedy the issue. Immediate protective action may be needed for unlawful conduct or threats.

If a material breach is not remedied within a reasonable notified period, the other party may end the affected contract. If prolonged disruption makes delivery impracticable, we will discuss ending the affected work and refunding the unearned balance, subject to any lawful entitlement for services already supplied.

Ending a contract does not remove accrued rights or mandatory cancellation, refund or delay remedies.

23Changes & general provisions

Updated terms will be published with a revised date. Existing accepted orders remain governed by the terms agreed for them unless a change is required by law or agreed by both parties.

If a provision is unenforceable, the remaining terms continue where legally possible. A delay in enforcing a right does not waive it. Neither party may transfer a contract in a way that unlawfully reduces the other’s protections.

These terms and the agreed quotation or service agreement record the relevant service arrangement. Nothing excludes liability for fraud or removes reliance rights protected by law. The relationship does not create a partnership, employment arrangement or agency.

24Governing law & disputes

These terms are governed by the law of England and Wales. For business customers, the courts of England and Wales have exclusive jurisdiction unless a separate written agreement provides otherwise.

Consumers retain mandatory protections and any right to bring proceedings in the courts available under the laws applicable where they live. This clause does not remove those protections.

Please contact us first where practical so we can try to resolve a dispute. This does not prevent urgent action, contacting a regulator or exercising a legal right.

25Contact BRAND BOA

For questions about these terms, your quotation or an active project, contact:

For personal-information requests, please see our Privacy Policy.